Terms of service

Welcome to Fuel Nutrition LLC. These Terms of Service govern your use of our website (https://fuelnu.com/), products, and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. Company Information

Legal Business Name: Fuel Nutrition LLC
Website: https://fuelnu.com
Contact Email: support@fuelnu.com
Business Address: 200 E las Olas blvd, Suite 1400, FT Lauderdale Florida 33311, United States

2. Eligibility & Account Registration

To make a purchase, you must:

  • Be at least 18 years old or have parental consent.

  • Provide accurate billing, shipping, and contact details.

  • Not use our products or services for any unlawful or unauthorized purposes.

We reserve the right to suspend or terminate accounts that provide false information or violate these terms.

3. Products & Orders

Product Information

We strive for accuracy, but product descriptions, pricing, and availability are subject to change without notice.

Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or supply limitations.
  • If your order is canceled after payment, we will issue a full refund.

Subscription Orders

  • If you enroll in a subscription, you authorize automatic recurring payments at the listed frequency until canceled.
  • You can manage or cancel your subscription by emailing support@fuelnu.com at least 48 hours before the next billing cycle.

4. Payment & Billing

  • Accepted Payment Methods: Visa, MasterCard, American Express, Discover, PayPal, Shop Pay.
  • Secure Transactions: All payments are processed with SSL encryption and PCI-compliant gateways.
  • Billing Information: Your billing details must match your payment method to avoid delays or order cancellations.

5. Shipping & Delivery

  • We currently ship to the United States and Canada only.
  • Estimated delivery times and shipping rates are calculated at checkout.
  • Delivery Delays: We are not responsible for delays due to carrier issues, weather, or customs.

6. Returns, Refunds & Chargebacks

Returns & Refunds

  • To request a return, email support@fuelnu.com within 30 days of delivery.
  • Products must be unopened and in original condition to qualify.
  • Refunds are processed within 10 business days after approval.

Chargebacks & Disputes

  • If a chargeback is initiated without contacting us first, we reserve the right to dispute the claim and block future purchases.

7. Intellectual Property & Content

All content on this website, including text, images, logos, and designs, is owned by or licensed to Fuel Nutrition LLC. You may not reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

Fuel Nutrition LLC is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our website or products.
  • Health-related issues from product misuse. Always consult a healthcare provider before use.

9. Privacy & Data Protection

Your personal information is handled as per our Privacy Policy, which outlines data collection, use, and security measures, including GDPR & CCPA compliance.

10. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our website or services after updates constitutes your acceptance of the changes.

11. Contact Information

For questions about these Terms, reach out to:

Email: support@fuelnu.com

Address: 200 E las Olas blvd, Suite 1400, FT Lauderdale Florida 33311, United States

By using Fuel Nutrition LLC, you acknowledge and agree to these Terms of Service.