Shipping policy

Shipping Destinations

At Fuel Nutrition LLC, we currently ship to customers in:
United States
Canada

We do not offer international shipping outside of these regions at this time.

Shipping Methods & Costs

United States (Domestic Shipping)

All U.S. orders are shipped from our U.S.-based warehouses via USPS, FedEx, UPS, or DHL.

Shipping Method Estimated Delivery Time Order Weight Cost
Economy 5 to 8 business days Orders $50.00 and up Free
Economy 5 to 8 business days Orders below $50.00 $4.99
Standard 3 to 5 business days Orders 0lb–1lb $4.99
Express 1 to 2 business days Orders 1lb–5lb $9.90
  • Processing Time: Orders are typically processed within 1-2 business days before shipping.
  • Transit Time:
    • Economy: 4-6 business days
    • Standard: 2-3 business days
    • Express: 1-2 business days
  • Order Cut-Off Time: 3:00 PM (GMT-05:00) Eastern Standard Time (New York) after this time order will be processed and shipped the next day.
  • Delivery Estimates: Estimated delivery and Shipping times may vary based on location, Shipping method, courier delays, and peak holiday seasons.

Canada (International Shipping)

  • Flat shipping rate: $10 CAD for all orders.
  • Processing Time: Orders are typically processed within 1-2 business days before shipping
  • Transit Time: 4-8 business days.
  • Order Cut-Off Time: 3:00 PM (GMT-05:00) Eastern Standard Time (New York) after this time order will be processed and shipped the next day.
  • Delivery Estimates: Estimated delivery and Shipping times are 5-10 business days from the date the order is processed.
  • Free shipping is not available for Canadian orders.
  • Customs & Duties: Customers are responsible for any customs fees or import duties that may apply.

Fulfillment Centers

All orders are processed and shipped from our fulfillment locations:

  • Stockmatic 3PL:
    13437 Northwest 19th Lane, Miami, Florida 33182, United States
  • Warehouse:
    123 Southwest North River Drive, #5007, Miami, Florida 33130, United States

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number to monitor your shipment.
  • Please allow 24-48 hours for tracking updates.

Lost, Stolen, or Delayed Shipments

  • Fuel Nutrition LLC is not responsible for lost or stolen packages.
  • If your order is marked as delivered but not received, please check with neighbors or your local courier office.
  • If a package goes missing, we will assist in filing a claim with the shipping carrier, but we cannot guarantee refunds or replacements for lost shipments.

Holiday Shipping & Delays

  • During peak seasons (e.g., December holidays), shipping times may be longer due to high demand.
  • We recommend placing orders early to avoid potential delays.

Contact Information

For any shipping-related inquiries, please contact us:
Email: support@fuelnu.com

We appreciate your business and are committed to providing a seamless shopping experience. Thank you for choosing Fuel Nutrition LLC!