Billing Terms and Conditions

Welcome to Fuel Nutrition LLC. This Billing Terms and Conditions page outlines the payment process, recurring billing terms, and security measures to ensure a transparent and secure shopping experience.

Payment Methods

We accept the following payment methods for all transactions:

  • Credit/Debit Cards 
    • Visa
    • MasterCard
    • American Express
    • Discover
    • Union Pay
    • Elo
    • JCB
  • PayPal

Express checkout

  • ShopPay
  • PayPal
  • Google Pay

All transactions are processed in USD ($), and your payment method’s billing address must match the shipping address for security purposes.

Secure Payment Processing

To ensure your payment details remain safe and confidential:

  • We use SSL (Secure Socket Layer) encryption to protect your personal and financial data.
  • All transactions are processed through PCI-DSS-compliant payment gateways, ensuring the highest level of security.
  • We do not store your credit card information on our servers. Your payment details are securely handled by our third-party payment processors.

Order Confirmation & Payment Authorization

Upon placing an order, you will receive an order confirmation email. By completing a purchase, you authorize Fuel Nutrition LLC to charge the full order amount to your selected payment method.

If you experience any billing issues, please contact us immediately at support@fuelnu.com.

Recurring Payments & Subscriptions

Certain products on our website may be available as subscription-based purchases. By opting into a subscription, you agree that:

  • Your payment method will be automatically charged based on the subscription frequency listed at checkout.
  • Recurring payments will continue until you cancel the subscription.
  • You can cancel your subscription anytime by contacting us at info@fuelnu.com or managing it through your account dashboard.
  • Cancellation requests must be made at least 48 hours before the next billing cycle to avoid being charged for the upcoming cycle.

Order Modifications & Cancellations

You can request an order modification or cancellation before a packing slip is created by emailing support@fuelnu.com. Once an order has been processed, it cannot be changed or canceled.

Refunds & Chargebacks

  • Refunds: If you are eligible for a refund, it will be processed within 10 business days to your original payment method.
  • Chargebacks: If a chargeback is initiated without prior communication, we reserve the right to suspend your account and deny future purchases. Please reach out to us for dispute resolution before filing a chargeback.

Taxes & Duties

  • U.S. Orders: Sales tax may apply based on your location and will be calculated at checkout.
  • International Orders (Canada): Import duties, taxes, and customs fees may apply and are the responsibility of the customer.

Fraud Prevention & Account Security

To protect against fraudulent transactions:

  • We verify billing and shipping addresses for all orders.
  • If suspicious activity is detected, we may request additional verification before processing your order.
  • Accounts flagged for fraudulent behavior will be permanently disabled.

Contact Information

For any billing-related questions, contact us at:
Email: info@fuelnu.com
Address: 200 E las Olas blvd, Suite 1400, FT Lauderdale Florida 33311, United States

By placing an order on Fuel Nutrition LLC, you acknowledge and agree to these Billing Terms and Conditions.